Refund policy

**Return and Refund Policy**

At Motorzen, we strive to provide the best possible service to our customers. If you are not entirely satisfied with your purchase, we're here to help.

**Returns**

1. We accept returns within 30 days of the original purchase date.
2. To be eligible for a return, your item must be unused and in the same condition that you received it.
3. Your item must be in the original packaging.
4. Please provide your order number or proof of purchase.
5. Customers are responsible for return shipping costs.

**Refunds**

1. Once we receive your item, we will inspect it and notify you that we have received your returned item.
2. We will immediately notify you on the status of your refund after inspecting the item.
3. If your return is approved, we will initiate a refund to your original method of payment.
4. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

**Exchanges**

If you need to exchange an item for a different one, please contact us within 5 days of purchase.

**Contact Us**

If you have any questions on how to return your item to us, contact us.